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4.1 Establish a quality system for medical
devices
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Develop a quality management system for medical devices,
identifying the processes in your quality system
Implement a quality management
system for medical devices
Monitor and maintain your medical
device quality management system
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4.2 Document your medical device quality system
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Develop quality management system documents, including a
manual and recording system
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5.1 Support quality
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Promote the importance of quality to meet customer and
medical device requirements
Develop a quality management
system
Implement your quality management
system
Maintain your quality management
system
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5.2 Focus on customers
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Identify customer requirements
Meet customers requirements
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5.3 Establish a quality policy
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Define your quality policy to serve your organization's
purpose, emphasizing the need to meet requirements and
facilitating the development of quality objectives.
Manage your quality policy by
communication throughout your organization and reviewing
your policy to ensure it's currency
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5.4 Perform quality planning
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Formulate measurable quality objectives for all functional
areas that facilitate product development and conform to the
quality policy
Develop, implement, and improve
your quality management system
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5.5 Control your quality management system
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Define, document and communicate responsibilities and
authorities
Appoint management representative
to document, report, support and promote responsibilities
and authorities
Support internal communications
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5.6 Carry out management reviews
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Review quality management system, maintain a record of
reviews
Examine management review inputs;
audit results, product conformity data, improvement
suggestions, customer feedback, process performance,
corrective and preventive actions, changes that might affect
your system, changes in your regulatory requirements
Take actions to improve quality
system maintenance, improve products, and address your
resource needs
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6.1 Provide quality resources
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Identify quality management system resource requirements
needed to support the quality system, customer and
regulatory requirements
Provide quality management system
resources
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6.2 Provide quality personnel
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Use competent personnel with the right experience education
skills and training
Support competence
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6.3 Provide quality infrastructure
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Identify building, workspace, hardware, software, utility,
equipment, support service and maintenance needs
Maintain your infrastructure
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6.4 Provide quality environment
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Identify work environment for medical products
Identify your organization's
health requirements, clothing requirements, cleanliness
requirements, working condition requirements
Implement needed work environment
Manage needed work environment
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7.1 Control realization planning
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Plan product realization processes:
Identify product quality
objectives, risk management and record keeping requirements
Develop product realization
processes
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7.2 Control customer processes
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Identify your customers' product requirements
Review your customers' product
requirements
Communicate with your customers
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7.3 Control product design and development
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Plan design and development
Define design and development
inputs
Generate design and development
outputs
Carry out design and development
reviews Perform design and development verifications
Conduct design and development
validations Manage design and development changes
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7.4 Control your purchasing function
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Ensure that your purchased products and suppliers meet
requirements
Document product purchases
Verify purchased products
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7.5 Manage production
and service provision
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Control production and service provision
Validate production and service
provision
Identify and track your products
Protect property supplied by
customers
Preserve your products and
components
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7.6 Control monitoring devices
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Identify the monitoring and measuring that should be done
Select devices that meet
monitoring and measuring needs
Develop monitoring and measuring
procedures
Calibrate your monitoring and
measuring devices
Safeguard your monitoring and
measuring devices
Validate your monitoring and
measuring software before you use it
Use devices to ensure that your
products meet requirements
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8.1 Perform remedial processes
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Plan how remedial processes will be used to assure and
maintain conformity
Use remedial processes to
demonstrate conformance
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8.2 Monitor and measure quality
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Gather feedback from your customers to monitor emerging
problems
Plan and perform regular internal
audits
Monitor and measure quality
processes
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8.3 Control your nonconforming products
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Establish a nonconforming products procedure, defining how
nonconforming products should be identified and controlled
Identify and control your
nonconforming products
Re-verify nonconforming products
that were corrected
Control nonconforming products
after delivery or use
Maintain records of nonconforming
products
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8.4 Analyze quality information
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Define quality management information needs to evaluate and
maintain the quality system
Collect quality management system
data
Provide quality management
information about your customers, suppliers, products and
processes
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8.5 Take required remedial actions
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Use audits, quality policy, quality objectives, management
reviews and preventative action to help maintain the
effectiveness of system
Correct actual nonconformities
Prevent potential nonconformities
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